How to Work Effectively With Your Administrative Assistant
This is for all those people in positions that are lucky enough to have an admin assistant (which I’ll refer to as an AA from now on). Do you find [...]
‘Chatty’ Meetings Can Help Optimize Diverse Teams
Did you hear that pin drop? Seconds before, a leader stood in front of their team and asked the question: “Here is our goal, any questions?” After a number of [...]
Leadership Without Action Isn’t Leadership At All
Recently I have been confronted by the truth expressed by this title. Two stories, just two simple stories will help paint the picture for you of exactly what I mean. [...]
Become More Engaged Everyday
It’s not often that I run into people who are actively trying to improve their attitude – more often it is someone’s manager who wishes they could change someone’s attitude. [...]
The Value of Seeking Feedback: Both On and Off the Court
I play the game of squash. I play in a league, in tournaments and receive periodic coaching from our professional club coach. In other words, I’m a keener who loves [...]
Strengthening and Developing Your Emotional Intelligence (EQ)
I know that I need to get better at dealing with conflict. This is as a result of feedback from my business partner, some of our team members here at [...]
The Evolution of Transparency in Leadership
You are starting a team meeting with your direct reports and all is silent as they await your direction. You proceed to welcome them followed by the question “How are [...]
The 5 Dysfunctions of a Team
What does it take for a team to perform? We have consistently found that Patrick Lencioni’s “5 Dysfunctions of a Team” serves as an excellent model, which Kwela uses as [...]
Coaching in the Real World
Many years ago I attended an in-depth coaching program and eventually gained a certification from an international body. I absolutely loved it and use the tools to this day. However [...]
Empowering Employees for Success
I had a VP in an organization say to me recently, in response to hearing some employee feedback, “we have empowered them, and every time we do, they screw it [...]