Leaders Need Support, Too
Leaders Need Support, Too “It’s lonely at the top” is something we’ve heard a lot. It implies that leadership – especially senior leadership – can be at times isolating. And [...]
How We Benefit by Recognizing Truth Vs. Fiction
How We Benefit by Recognizing Truth Vs. Fiction "I have been through some terrible things in my life, some of which actually happened." Mark Twain Have you ever found yourself [...]
Coaching the Unconscious Incompetence
Coaching the Unconscious Incompetence The Four Levels of Competence model, developed by Noel Birch in the 1970’s, reinforces how we all have hidden strengths, blind spots and behaviours that we [...]
Making 360-Degree Feedback Work For You
Making 360-Degree Feedback Work For You All other things being equal, the difference between great and not so great organizations comes down to the quality of its leaders. But leadership [...]
Are Genes Getting in the Way of Leadership?
Are Genes Getting in the Way of Leadership? How genes don’t necessarily determine who you are The debate on whether leaders are made or born may be answered in this [...]
The COVID-19 Identity Crisis: How to Embrace the New Norm
The COVID-19 Identity Crisis: How to Embrace the New Norm If there is one thing we can learn from this global crisis, it is, behavioural change that is imposed on [...]
Perfectionism, Stress and Failure
Perfectionism, Stress and Failure Continuous improvement is critical in creating a culture that engages and enhances employee strengths and talents. Striving for employee or personal perfection in contrast may have [...]
Maintaining Self-Care and Positive Customer Focus in the Face of Difficult Situations
Maintaining Self-Care and Positive Customer Focus in the Face of Difficult Situations Imagine two line ups: one for gratitude and the second, complaints. Which one is longer for your company? [...]
Say It! Be Courageous and Move Beyond Communications 101
SAY IT! Be Courageous and Move Beyond Communications 101 My Skype phone rings for my August ‘6 questions performance management’ meeting with one of my bosses, Nic. My nervous energy [...]
The Power of Values in Leadership
The Power of Values in Leadership Making the important link between values and behaviours Values lead to thoughts, actions, behaviours and results. This is why organizations spend so much time [...]