Holding Difficult Conversations
When I discuss how to confront unproductive behaviours with clients, I often hear the question “how do I hold difficult conversations with people?” or “how do I deal with difficult [...]
The Gift You Love to Hate: Feedback
I was contemplating the other day, why we, as humans, face the prospect of feedback with such anxiety and trepidation. You know, when your boss comes to you and says [...]
Children and Employees–Different or Mostly the Same?
Many years ago I recall being in a management class given by another trainer. All her stories were about her kids and although I was a manager, frankly I could [...]