From Frustration to Influence: Expanding Your Leadership Impact
From Frustration to Influence: Expanding Your Leadership Impact A few weeks ago, I went for routine bloodwork at a newly opened medical lab in my neighbourhood. I had a 9:15 [...]
Strong Peer Relationships are Key to Collaboration
Strong Peer Relationships are Key to Collaboration Organizations are increasingly putting high expectations on leaders these days. Leaders are expected to 1. act quickly, respond to dynamic conditions, 2. build [...]
How to Navigate Key Pitfalls of Coaching Employees
How to Navigate Key Pitfalls of Coaching Employees Are you a manager attempting to coach your employees and feeling like (more than) some of them are just not ideal coaching [...]
Seven Steps to Intentionally Build a Better Working Life
Imagine a friend telling you that she half fantasized about having a car accident because at least it would force her to take some much needed rest. I did a [...]
Influencing Without Authority – a Q&A
I was teaching a class on Influencing without Authority a few weeks ago and received a list of questions as part of one of the interactive exercises. It occurred to [...]
Influencing without Authority: Structure Your Points in the Right Order (Tip #15)
Have you ever listened to someone’s pitch and then wondered what they actually wanted from you? Alternatively, can you recall someone giving you a pitch and after their first sentence [...]
Influencing Without Authority: Synthesize, Synthesize, Synthesize! (Tip #14)
I used to work with a senior executive who began every presentation with “I have 1 hour and 60 slides so let’s get started”. Two hours later and after many [...]
Influencing Without Authority: Stress Benefits Over Features (Tip #13)
I remember in my past career as an engineer that when I used to write datasheets for the sales force, they would complain that the sheets did not communicate enough [...]
Influencing without Authority: Appealing to Emotion (Tip #12)
Logical types like myself often forget that influencing requires that you do more than just make a good argument. You also have to appeal to a person’s emotions when attempting [...]
Influencing without Authority: Debating Things Ethically (Tip #11)
The more one tries to influence others, the more debates and arguments one is likely to have. Argue ethically and you can expect to make good decisions with relationships intact, [...]