Union Versus Management – Win or Lose?
Union Versus Management -- Win or Lose? A common mentality is that the relationship between Union and Management is like a rivalry at the final playoff hockey game between two [...]
Tips to Improve Your Emotional Intelligence (and Reach the Stars)
Would you hire Star Trek’s Spock as a Manager? Spock exemplified how highly analytical individuals are crucial to team success but may lack needed emotional intelligence required to work effectively [...]
Challenging Our Limiting Beliefs
I recently attended an Art of Sales Conference in Vancouver, which featured such thought leaders as Daniel Pink and Jeffrey Gitomer. One speaker particularly struck me – Jeffrey Gitomer. He [...]
Letting Go of the Conflict Baggage
Turn on the news and we are bound to hear about ever increasing global conflicts that seem beyond our control. As leaders of organizations, we do have control over conflict [...]
Earn My Trust First: How Teams Can Benefit by Starting from a Place of Trust
Reading the above title several times may lead you to the realization of its absurdity. This unfortunately is how many approach trust. Based on personal experiences and many professional opinions, [...]
What do you take for granted?
Years ago, I recall the precise moment when I realized, very tangibly, the impermanence of life. I sat on the couch, contemplating, dreaming, longing for my mother. She had died [...]
Walk the Talk of Accountability (Part 4)
This is the 4th of a 7-part series on the topic of accountability, based on book “Crucial Accountability”, 2013 (authors Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler) [...]
Walk the Talk of Accountability (Part 3)
This is the 3rd of a 7-part series on the topic of accountability, based on book “Crucial Accountability”, 2013 (authors Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler) [...]
Influencing without Authority: Managing Up (Tip #8)
One thing I have realized in business is that everyone has upward reporting relationships. CEO's typically report to boards of directors. Mayors report to councils and publicly elected officials are [...]
Influencing without Authority: Developing Your Personal Power (Tip #7)
There are two types of power in business – positional (i.e. the authority vested in you based on your position) and personal power. While the use of positional power is [...]