Learning to not always say “yes” (or “no”): It’s a conversation
Learning to not always say “yes” (or “no”): It’s a conversation A few months ago, my boss sent an email to me and all Kwela consultants asking if any of [...]
Learning to not always say “yes” (or “no”): It’s a conversation A few months ago, my boss sent an email to me and all Kwela consultants asking if any of [...]
Avoiding the #1 Presentation Skills Mistake By now you have all seen TED talks – combining near-perfect phrasing, intonation, body language, images, all built around a central theme to make [...]
Mastering Fear and Presenting With Confidence Acting like someone you’re not in order to fake confidence works on TV, but not when presenting. Not being your true self while presenting [...]
Creating Psychological Safety in the Workplace by Stopping the Drama A great television drama can be captivating, addictive and entertaining – humans generally love drama. Most good dramas have a [...]
You're on Mute! Giving and Receiving Feedback. Virtually. One of the many phrases we’ve grown to love and hate in the past 12 months is “you’re on mute”! It’s happened [...]
Taking Ownership of Conflict and Relationship Breakdowns Taking ownership of our role in conflict instead of hiding from it, stressing or making it worse, can pave the way for avoiding [...]
Effective Communication: How to Get Through the Noise and Remove Communication Challenges Stop, check and go is a habit engrained in us at a young age in order to make [...]
Tips to Transform Telephone Talk: Making Conversations Count On average, 80-90% of communication is non-verbal which leaves the remaining 10-20%, namely our tone, voice and words, for us to manage [...]
SAY IT! Be Courageous and Move Beyond Communications 101 My Skype phone rings for my August ‘6 questions performance management’ meeting with one of my bosses, Nic. My nervous energy [...]
Emoticons or Begone? (Business Writing Tip for Thought) Emoticons in Business Communication? or WhatsApp, Texting, Messenger and many other tools are replacing Email, phone and face-to-face conversations in personal communication. This [...]