Dealing with High-Conflict Behaviours Resolving conflict with those who exhibit high-conflict behaviours is not always easy to navigate. High-conflict behaviours include blaming, over-reacting, shutting down, gas-lighting and others. In these [...]
Workplace Humour: to Joke or Not to Joke I was only joking… It’s just a joke… People are so sensitive these days… Geez, can’t you take a joke? How often [...]
Overcoming the Fear of Presenting “I saw a thing, a study that said that speaking in front of a crowd was the number one fear for the average person. I [...]
Resolving Conflict by Holding the Tension of Paradox “Holding the tension of paradox” is a critical thinking practice where space is created to safely discuss two or more contradicting points [...]
Managing Hybrid Teams Hybrid teams come in all shapes and sizes. Organizational policies, along with manager discretion, will inform what they look like and the degree of flexibility that goes [...]
Learning to not always say “yes” (or “no”): It’s a conversation A few months ago, my boss sent an email to me and all Kwela consultants asking if any of [...]
Avoiding the #1 Presentation Skills Mistake By now you have all seen TED talks – combining near-perfect phrasing, intonation, body language, images, all built around a central theme to make [...]
Mastering Fear and Presenting With Confidence Acting like someone you’re not in order to fake confidence works on TV, but not when presenting. Not being your true self while presenting [...]
Creating Psychological Safety in the Workplace by Stopping the Drama A great television drama can be captivating, addictive and entertaining – humans generally love drama. Most good dramas have a [...]
You're on Mute! Giving and Receiving Feedback. Virtually. One of the many phrases we’ve grown to love and hate in the past 12 months is “you’re on mute”! It’s happened [...]