The Gift of Vulnerability
The Gift of Vulnerability I sat in the middle of a meeting room recently, right inside the middle of the u-shaped arrangement of tables and chairs, and asked a group [...]
Upward Feedback: How can I help?
Upward Feedback: How can I help? “People don’t leave bad jobs, they leave bad managers.” We’ve heard this over and over again, and it’s true. But the reverse is also [...]
Managing in a Remote Environment
Managing in a Remote Environment How does one manage people in a remote environment? Remote teams are actually nothing new but have become mainstream since the beginning of the COVID-19 [...]
You’re on mute! Giving and Receiving Feedback – Virtually
You're on Mute! Giving and Receiving Feedback. Virtually. One of the many phrases we’ve grown to love and hate in the past 12 months is “you’re on mute”! It’s happened [...]
Coaching the Unconscious Incompetence
Coaching the Unconscious Incompetence The Four Levels of Competence model, developed by Noel Birch in the 1970’s, reinforces how we all have hidden strengths, blind spots and behaviours that we [...]
Importance of Leadership Behaviours – a Study of Senior Leaders
Importance of Leadership Behaviours – a Study of Senior Leaders The pandemic has put even greater demands on leaders In a changing world that is currently undergoing the biggest changes [...]
A Strong Link Between Coaching Employees and Performance Results
A Strong Link Between Coaching Employees and Performance Results While not the panacea or ‘silver bullet’, there is absolutely a link between coaching employees and performance. With the connection between [...]
How to Navigate Key Pitfalls of Coaching Employees
How to Navigate Key Pitfalls of Coaching Employees Are you a manager attempting to coach your employees and feeling like (more than) some of them are just not ideal coaching [...]
Holding Difficult Conversations
When I discuss how to confront unproductive behaviours with clients, I often hear the question “how do I hold difficult conversations with people?” or “how do I deal with difficult [...]
Performance Management Ratings: Just Don’t Do Them
In the last two years we’ve helped a number of organizations implement performance management systems that do not have ratings. Our employee surveys have consistently determined that both managers and [...]