Dealing with High-Conflict Behaviours Resolving conflict with those who exhibit high-conflict behaviours is not always easy to navigate. High-conflict behaviours include blaming, over-reacting, shutting down, gas-lighting and others. In these [...]
When I discuss how to confront unproductive behaviours with clients, I often hear the question “how do I hold difficult conversations with people?” or “how do I deal with difficult [...]
How many times a day do you find yourself offended? Or triggered in response to what someone else has said or done? If you are anything like me, it happens [...]
How to Deal with EGOs There are many behaviours that can get in the way of effective communication. Some of them are easy to manage while others are more difficult. [...]