Conflict Resolution

Holding Difficult Conversations

When I discuss how to confront unproductive behaviours with clients, I often hear the question “how do I hold difficult conversations with people?” or “how do I deal with difficult [...]

2017-05-25T22:50:20+00:00September 26th, 2016|

Letting Go of the Conflict Baggage

Turn on the news and we are bound to hear about ever increasing global conflicts that seem beyond our control. As leaders of organizations, we do have control over conflict [...]

2017-05-25T22:50:20+00:00March 23rd, 2016|

How to Deal with EGOS

How to Deal with EGOs There are many behaviours that can get in the way of effective communication. Some of them are easy to manage while others are more difficult. [...]

2019-11-20T19:44:06+00:00June 24th, 2015|

Walk the Talk of Accountability (Part 7)

This is the last of our 7-part series on the topic of accountability, based on book “Crucial Accountability”, 2013 (authors Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler) When [...]

2017-05-25T22:50:24+00:00October 27th, 2014|

Walk the Talk of Accountability (Part 2)

This is the 2nd of a 7-part series on the topic of accountability, based on book “Crucial Accountability”, 2013 (authors Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler) [...]

2017-05-25T22:50:24+00:00March 27th, 2014|
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