Maintaining Self-Care and Positive Customer Focus in the Face of Difficult Situations Imagine two line ups: one for gratitude and the second, complaints. Which one is longer for your company? [...]
Showcasing Leadership in the Environmental Movement How about this for an actual job ad: Job description: No pay, long hours, hard work, dangerous conditions, extreme weather. Warning: No whiners, malcontents, [...]
A Better Model of Measurement for Learning and Development Learn about a better model of measurement for learning and development initiatives from Kwela Principal, Nic Tsangarakis, through his interesting article [...]
The Decline of Performance Management Rating Systems The September 19th issue of the Canadian HR Reporter Weekly published an interesting article on current performance management practices and trends. Kwela Principal, [...]
SAY IT! Be Courageous and Move Beyond Communications 101 My Skype phone rings for my August ‘6 questions performance management’ meeting with one of my bosses, Nic. My nervous energy [...]
Hiring People With the Right Abilities (Seeing Past ‘Disability’) A while ago, I attended an interesting seminar on the benefits of hiring “disabled” workers. I had a particular curiosity in what [...]
Emoticons or Begone? (Business Writing Tip for Thought) Emoticons in Business Communication? or WhatsApp, Texting, Messenger and many other tools are replacing Email, phone and face-to-face conversations in personal communication. This [...]
Running Hard? Stop and Smell the Roses: Time Management and Sanity Strategies More and more often these days I keep running up against a theme of “too busy”. People all [...]
How to Navigate Key Pitfalls of Coaching Employees Are you a manager attempting to coach your employees and feeling like (more than) some of them are just not ideal coaching [...]
How to Get the Most from Your Skills Training Initiatives You may have seen statistics such as “only 15% of what people learn in training is retained”. To make matters [...]