Communicating Effectively

Managing Remote Employees

Managing Remote Employees I am sitting on my deck, working in my outdoor office in my comfortable chair with the sun beating down on me. My laptop is open in [...]

2018-06-24T17:36:50+00:00July 7th, 2017|

Holding Difficult Conversations

When I discuss how to confront unproductive behaviours with clients, I often hear the question “how do I hold difficult conversations with people?” or “how do I deal with difficult [...]

2017-05-25T22:50:20+00:00September 26th, 2016|

Empowering Employees for Success

I had a VP in an organization say to me recently, in response to hearing some employee feedback, “we have empowered them, and every time we do, they screw it [...]

2017-05-25T22:50:23+00:00August 7th, 2015|

Walk the Talk of Accountability (Part 7)

This is the last of our 7-part series on the topic of accountability, based on book “Crucial Accountability”, 2013 (authors Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler) When [...]

2017-05-25T22:50:24+00:00October 27th, 2014|
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