Union Versus Management – Win or Lose?
Union Versus Management -- Win or Lose? A common mentality is that the relationship between Union and Management is like a rivalry at the final playoff hockey game between two [...]
Managing Remote Employees
Managing Remote Employees I am sitting on my deck, working in my outdoor office in my comfortable chair with the sun beating down on me. My laptop is open in [...]
Seven Steps to Intentionally Build a Better Working Life
Imagine a friend telling you that she half fantasized about having a car accident because at least it would force her to take some much needed rest. I did a [...]
Tips to Improve Your Emotional Intelligence (and Reach the Stars)
Tips to Improve Your Emotional Intelligence (and Reach the Stars) Would you hire Star Trek’s Spock as a Manager? Spock exemplified how highly analytical individuals are crucial to team success [...]
Expend Energy on Solutions (And Not On ‘What Should Be’)
A few times this week I have experienced a crisis of “what is” versus “what should be”. As is often the case, we don’t see it first in ourselves, but [...]
Holding Difficult Conversations
When I discuss how to confront unproductive behaviours with clients, I often hear the question “how do I hold difficult conversations with people?” or “how do I deal with difficult [...]
Empowering Employees for Success
I had a VP in an organization say to me recently, in response to hearing some employee feedback, “we have empowered them, and every time we do, they screw it [...]
Reflection Before Response Reaps Rewards
How many times a day do you find yourself offended? Or triggered in response to what someone else has said or done? If you are anything like me, it happens [...]
Tips on How to Make Virtual Teams Work
Geographically dispersed teams, also known as virtual teams, are fast becoming the norm these days and it is not uncommon for people in 2 or more cities to be collaborating [...]
Walk the Talk of Accountability (Part 7)
This is the last of our 7-part series on the topic of accountability, based on book “Crucial Accountability”, 2013 (authors Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler) When [...]