Walk the Talk of Accountability (Part 2)
This is the 2nd of a 7-part series on the topic of accountability, based on book “Crucial Accountability”, 2013 (authors Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler) [...]
Influencing Without Authority: Synthesize, Synthesize, Synthesize! (Tip #14)
I used to work with a senior executive who began every presentation with “I have 1 hour and 60 slides so let’s get started”. Two hours later and after many [...]
Influencing Without Authority: Stress Benefits Over Features (Tip #13)
I remember in my past career as an engineer that when I used to write datasheets for the sales force, they would complain that the sheets did not communicate enough [...]
Influencing without Authority: Appealing to Emotion (Tip #12)
Logical types like myself often forget that influencing requires that you do more than just make a good argument. You also have to appeal to a person’s emotions when attempting [...]
Influencing without Authority: Debating Things Ethically (Tip #11)
The more one tries to influence others, the more debates and arguments one is likely to have. Argue ethically and you can expect to make good decisions with relationships intact, [...]
Innovate Now or Suffer Later
Getting off the Local lounge chair to sit at the Global dinner table In a recent study, Canada dropped two places in global competitiveness in 2011, trailing behind the United [...]