The Gift You Love to Hate: Feedback
I was contemplating the other day, why we, as humans, face the prospect of feedback with such anxiety and trepidation. You know, when your boss comes to you and says [...]
15
02, 2011
11
01, 2011
Remedial Coaching: Steps to Ensure Success
I was reflecting today on some of the tougher coaching assignments that I’ve done and have found that the hardest ones are invariably remedial in nature – i.e. the person’s [...]
4
11, 2010
Leading the Way: Career Development Paths
At Kwela, our work takes us into many different organizations across a range of industries, which gives us the fortunate position of seeing common themes and challenges in the world [...]
15
09, 2010
Learning to Play Snakes and Ladders
I recall growing up that I had the impression that life would be like building a house. You start with a foundation (mostly education), then add the walls (get a [...]
30
07, 2010
Raising the Bar for Teams
Organizations in many sectors of society focus on strengthening teamwork. Consider a sports team, a ballet troupe or an orchestra. They tend to invest a great deal of time and [...]
15
06, 2010
The Extra Mile
I don’t know any managers who would not want to see their employees go the 'extra mile'. But what does this really mean? For some managers it could mean 'work [...]
27
04, 2010
Engaging Both the Heart and Mind Helps in Leading Change
I was recently asked what I was observing as “hot trends” in organizations with which we work. It took just a few seconds to consider the question before concluding that [...]
21
01, 2010
Coping With the Downsides of Technology
I remember one of my early jobs as an electronic engineer – providing telephone support for a worldwide client base that was integrating our products. I’m only 43, but how [...]
9
11, 2009
Helping Leaders Spend Time on the Right Things
When we work with people who struggle to be great leaders, a root cause we sometimes identify is a lack of belief that managing others is as important as their [...]
8
09, 2009
Children and Employees–Different or Mostly the Same?
Many years ago I recall being in a management class given by another trainer. All her stories were about her kids and although I was a manager, frankly I could [...]