Overcoming Barriers to Effective Business Management
Walking up and down Lonsdale Avenue in North Vancouver serves as a reminder of the challenges, risks and opportunities that pursuing a small to medium-sized business has. 'For Lease' signs [...]
The Gift You Love to Hate: Feedback
I was contemplating the other day, why we, as humans, face the prospect of feedback with such anxiety and trepidation. You know, when your boss comes to you and says [...]
Remedial Coaching: Steps to Ensure Success
I was reflecting today on some of the tougher coaching assignments that I’ve done and have found that the hardest ones are invariably remedial in nature – i.e. the person’s [...]
Learning to Play Snakes and Ladders
I recall growing up that I had the impression that life would be like building a house. You start with a foundation (mostly education), then add the walls (get a [...]
The Extra Mile
I don’t know any managers who would not want to see their employees go the 'extra mile'. But what does this really mean? For some managers it could mean 'work [...]
Helping Leaders Spend Time on the Right Things
When we work with people who struggle to be great leaders, a root cause we sometimes identify is a lack of belief that managing others is as important as their [...]
Children and Employees–Different or Mostly the Same?
Many years ago I recall being in a management class given by another trainer. All her stories were about her kids and although I was a manager, frankly I could [...]
Confidence is an Important Leadership Skill – No Matter the Level
I recall watching a “live via satellite” presentation by then GE Chairman, Jack Welch, and being struck by a point he made. He said that a significant part of his [...]
The Pay for Performance Pitfall
As CEO of GE, Jack Welsh stated that “It’s a sin to lose a top performer". Most organizations that we know are concerned about keeping top performers, and many pay [...]