Walk the Talk of Accountability (Part 1)
This is the first of a 7-part series on the topic of accountability, based on book “Crucial Accountability”, 2013 (authors Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler) [...]
eLearning – it can really help!
I’ve been with Kwela almost since our inception, helping to set up the business operations – everything from internal systems and processes needed, to client-facing ones too. So – I’ve [...]
Time Management: Let Go of Perfection (Tip #9)
Guess what – perfection doesn't exist, in terms of the definition you have in your head. Let me argue it this way – you are already perfect. Perfect the way [...]
Influencing without Authority: Structure Your Points in the Right Order (Tip #15)
Have you ever listened to someone’s pitch and then wondered what they actually wanted from you? Alternatively, can you recall someone giving you a pitch and after their first sentence [...]
Time Management: Avoid Multi-Tasking (Tip #8)
Time Management: Avoid Multi-Tasking (Tip #8) Everyone’s job seems to require some multi-tasking but contrary to commonly held belief, multi-tasking is quite inefficient and ineffective for a lot of today’s [...]
Influencing Without Authority: Synthesize, Synthesize, Synthesize! (Tip #14)
I used to work with a senior executive who began every presentation with “I have 1 hour and 60 slides so let’s get started”. Two hours later and after many [...]
Time Management: Calendarizing Important Work (Tip #7)
Time Management: Calendarizing Important Work (Tip #7) Nothing wakes you up more than if you leave a job and then see your replacement come in and do a much better [...]
Influencing Without Authority: Stress Benefits Over Features (Tip #13)
I remember in my past career as an engineer that when I used to write datasheets for the sales force, they would complain that the sheets did not communicate enough [...]
Time Management: How To Prioritize Effectively (Tip #6)
Time Management: How To Prioritize Effectively (Tip #6) If I asked you to list everything you had to do at a given time at work, where would you look? Typical [...]
Influencing without Authority: Appealing to Emotion (Tip #12)
Logical types like myself often forget that influencing requires that you do more than just make a good argument. You also have to appeal to a person’s emotions when attempting [...]