Expressives are outgoing, creative, social types. They enjoy human contact and don’t want to look bad in any social situation.

If you need to convey an idea to an Expressive, consider doing the following:

• Seek their input as much as possible when formulating new ideas – they want to be included, and are more likely to support you if you do this pro-actively.

• Approach them in a friendly way and ensure that feelings are good before proceeding.

• If you are trying to change something that they are personally attached to, do it in a way that recognizes their efforts and does not make them look bad.

• Deal with feelings, not just facts.

Next time we’ll look at Amiables

Russel Horwitz, Principal