Performance Management System Design

A strong performance management system creates an environment where every individual gives their best towards achieving the organization’s strategic goals.

All organizations strive for this alignment but some find it hard to achieve because their performance management systems are immature or are actually working against their goals. Typical symptoms include uncomfortable conversations during performance appraisals, incentives that cause conflict between teams, and ongoing engagement or retention problems.

Depending on your needs, we can audit and upgrade your existing system or we can help you build a system from the ground up.

Kwela’s philosophy is:

• A performance appraisal alone is not a performance management system – ongoing expectation and feedback conversations are an essential part of the process.
• Ensure that the performance appraisal is conversational and time efficient, and avoid subjectively rating/ranking people if possible.
• Back up the formal system by providing adequate training to people-managers.

For more information:

• See our white paper on Performance Management Best Practices.
• See our webinar hosted by CPHR BC & Yukon