Everyone is talking about change these days, and it seems everyone has a unique model to make it happen. However, this latest article in the recent McKinsey Quarterly describes a simplified model that really resonated for me. It explains the solution as having four building blocks:

  • Role modeling: the importance of leaders making the change first
  • Fostering understanding and conviction: understanding and believing the “why”
  • Reinforcing with formal mechanisms: ensuring that rewards and other systems reinforce the right things
  • Developing talent and skills: empowering people through skill development

Check out the full article here.

Also, I would invite you to take a look at Kwela’s two workshops that specifically deal with the skills associated with change management:


Russel Horwitz