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Holding Difficult Conversations

When I discuss how to confront unproductive behaviours with clients, I often hear the question “how do I hold difficult conversations with people?” or “how do I deal with difficult [...]

Liz 2017-05-25T22:50:20+00:00 September 26th, 2016|
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Reflection Before Response Reaps Rewards

How many times a day do you find yourself offended?  Or triggered in response to what someone else has said or done? If you are anything like me, it happens [...]

Liz 2017-05-25T22:50:23+00:00 July 9th, 2015|
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How to Deal with EGOS

There are many behaviours that can get in the way of effective communication. Some of them are easy to manage while others are more difficult. The “Big Ego” is one [...]

Stacey Lyle 2017-05-25T22:50:23+00:00 June 24th, 2015|
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