Organizational Development
Sustaining organizational effectiveness often requires attention to organization-wide structures and processes such as the hierarchical design, performance management system, talent selection process, succession planning process and the ability to measure the things that are important to the organization. Kwela offers a range of services to help address the most typical organizational development needs.
360-Degree FeedbackUse 360-degree feedback to build self-awareness and develop your leaders – more |
Organizational DesignIncrease performance and safeguard customer satisfaction, employee engagement and profitability – more |
Culture ChangeDoes your culture support your organization’s strategy? Find out if there are gaps and how to create a winning culture – more |
Performance Management Systems DesignImplement systems that align strategy with team/ individual goals – more |
Customer Service Culture DevelopmentAchieve excellence in key customer service factors such as reliability, credibility and responsiveness – more |
Strategic Planning FacilitationTurn strategic planning into an efficient process that drives measurable change throughout your organization – more |
Competency ModelingUse competency modeling to determine leadership priorities & to create alignment throughout your organization – more |
Succession PlanningProtect your future by identifying & grooming your organization’s next generation of leaders – more |
Employee SurveysUse well-designed employee surveys to tap into employee engagement & develop retention strategies – more |
Survey Software ToolsLearn about powerful tools that can help you gather 360-degree feedback & other critical business information – more |
Meeting Culture DevelopmentUse our measured process to develop your meeting culture so that meetings are engaging, focused and productive – more |
Talent SelectionGet the right people in the right positions every time, using our assessment & training services – more |
Mentoring ProgramsMentor your employees to transfer knowledge, cross-train, develop high potential individuals – more |